Introduction

Welcome to the Eastbourne Guide for Disabled People,

published by the Eastbourne Access Group,

a voluntary community group.

Contact details:

0781 0317 185

info@eastbourneaccessgroup.org.uk

www.eastbourneaccessgroup.org.uk

We promote equality and inclusion for all and disability awareness. We want Eastbourne to be a disabled friendly town.

Eastbourne is a fine Victorian town built mostly on the level. Gentle ramps and slopes are used to overcome steps and stairs where possible making Eastbourne more accessible although some barriers do remain due to architectural limitations.

We hope the information in this guide, on our website and Facebook page will make it easier for disabled people whether they are residents or visitors, to enjoy Eastbourne to the full.

On our website you will find:

Accessible places to eat in and around Eastbourne

Accessible places to visit in and around Eastbourne

Accessible places to visit with in East Sussex

Disabled facilities in seafront hotels

                  Blue Badge parking     …….and much more.

Town Centre and Devonshire Quarter Redevelopments are on-going through 2019 especially regarding the road, pathways and shared areas. You can keep up to date with changes through the local Councils’ and our websites and Facebook pages.

We are pleased to have been involved in discussions with these plans as a member of Eastbourne Disability Involvement Group (EDIG), giving a voice to local disabled people.

Our events with The Beacon shopping centre supporting Purple Tuesday and Disabled Access Day are encouraging local businesses to ensure all customers enjoy a better experience. They are helping to give disabled people the confidence in going out and about trying new places knowing a warm welcome will be given and staff have awareness training.

Everyone can get involved by reviewing services they receive either face to face, via feedback forms or use review websites. If businesses are not told they cannot expect to improve and make changes. Pleasing a customer means a returning customer bringing back friends and family; everyone wins. Giving good customer service and making small adjustments can make a big difference to any customer’s journey.

 

Contact us on either

0781 0317 185

info@eastbourneaccessgroup.org.uk

www.eastbourneaccessgroup.org.uk

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If you find this guide helpful please support us through Eastbourne Local Lottery with every £1 ticket bought via our Good Causes page we receive 50p for our work and ensures we can keep publishing this Guide free of charge. www.eastbournelocallottery.co.uk

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TOURIST INFORMATION CENTRE (TIC)

Tourist Information Centre (TIC), Cornfield Road, BN21 4QA Tel: 01323 415415. Help with hotel accommodation, theatre bookings, events, places to visit, transport, etc.

Satellite TIC Royal Hippodrome Theatre, Seaside Rd BN21 3PF.

Seafront Office by The Bandstand, Lower Parade, Grand Parade, BN21 3AD. Open April to October. Tel: 01323 410611.

For a general tourist guide to Eastbourne either visit TIC or Visit Eastbourne